I recently ordered a set of aluminum wheels from your store. I wasn't sure I wanted to do this, not because of you, but I've had things damaged in shipping before. The wheels arrived today, they were very well boxed and in excellent condition. (I should thank Fed Ex too - eh. I had the wheels installed the same afternoon and am very happy with my purchase. Thank you so much.
Thank you for the awesome pricing on the 4 motor mounts for my Rav4! My local dealer wanted $650 for the mounts while I was able to get them from you at $370 including shipping. Shipping was really quick too. Parts fit exactly and when in with no problems. I will definitely be shopping here again and recommending to all my friends. Thank you!
Just wanted to let you know I had a great experience with toyotaonlineparts.com. I called to verify my part information and your rep was very polite and helpful. The part got to me inside of 72 hours and works great. Best price I found online and great service. Keep up the good work!
I needed strut mounts to go with some new Bilstein shocks for my 2010 FJCruiser. My understanding is Tokico (Hitachi Corp) is Toyota's OEM for suspension parts. Good quality to be sure but impossible to find anywhere!
All the aftermarket (offshored) USA and Japan brands I might have considered 30 years ago looked to be poor quality and all had terrible reviews everywhere. The prices were also not cheap at about $30-75 average for each side.
Using the Toyota genuine parts numbers I did find a source with too good to be true prices @ $16 ea. Digging down it became evident the parts were grey market from China and not "Genuine Toyota" as stated.
I searched for several days online and also inquired at all my local Toyota shops. The best price I found online was $105 ea and the dealers wanted up to $250 each side.
I then discovered several parts stores selling "Genuine Toyota" parts at very discounted prices! Yeah, or so I thought. Some didn't answer my inquiries.
Then I found Toyota Online Parts with the absolute lowest price and promised "Genuine Toyota" ( https://www.toyotaonlineparts.com ). They answered my email within an hour with a complete quote incl shipping charges.
The website parts diagrams made it easy to find the parts I needed. Paul answered all my questions.
I'm waiting for my order to arrive shortly. I'm optimistic this entire experience will be positive.
Thanks Toyota Online parts!
ps. being retired and recently getting my gently used FJ I need it to outlast me. It's the 1st nice vehicle I've owned in 30+ years so I only want good quality parts in it.
Hello, I just wanted to go out of my way to say thank you. I've tried to order my parts online from other Toyota dealerships and without fail, my order is always messed up and then I have to deal with their staff over the phone to try to resolve the situation. Everything I have ordered from your site has been the correct item, shipped quickly, and packaged well. Your hard work doesnt go unnoticed, Keep it up!