Most items can be exchanged or refunded with a receipt within 30 days of purchase.
Any part returned will incur a 20% restocking feedue to Toyota's return policy.
Any order more than 90 days old is non returnable.
We are longer be able to return items that cost less than $10.00 to Toyota. We are no longer be able to accept returns for items that cost below $10.00
Navigation upgrades / updates in the nature of CD's , disc , SD cards or Micro SD cards are non-returnable or refundable items.
Please be sure to call with your VIN number or have your Vin number on your order for verification.
If you have a problem with any item purchased, please contact us we are here to help and stand behind any item we sell.
A copy of the invoice will need to be included with the return.
Parts must be resalable and in the original packaging with Factory part number label intact.
Please do not use the Factory box that has the part# on it as the shipping box to put a label on. If the factory package is damaged or covered in shipping labels we will not be able to return or refund .
We cannot take back used parts.
We cannot take back installed or tried parts.
We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
The cost of shipping a item is non refundable.
Return orders to:
McGeorge Toyota Online Parts
attn parts dept
9319 West Broad Street
Richmond Va 23294
An order or a portion of an order above the $10.00 threshold may be cancelled up until the time it is shipped and no longer in our possession. Items below $10.00 each are non refundable once a order is placed.