Return Policy

      • Any part returned will incur a 20% restocking fee due to Toyota's return policy.
      • Any order more than 90 days old is non returnable.
      • We are no longer be able to accept returns or cancellations for items with a cost below $10.00
      • Navigation upgrades / updates in the nature of CD's , disc , SD cards or Micro SD cards are non-returnable or refundable items.
      • Please be sure to call with your VIN number or have your Vin number on your order for verification.
      • If you have a problem with any item purchased, please contact us we are here to help and stand behind any item we sell.
      • A copy of the invoice will need to be included with the return.
      • Parts must be resalable and in the original packaging with Factory part number label intact.
      • Please do not use the Factory box that has the part# on it as the shipping box to put a label on. If the factory package is damaged or covered in shipping labels we will not be able to return or refund .
      • We cannot take back used parts.
      • We cannot take back installed or tried parts.
      • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
      • The cost of shipping a item  is non refundable.
      • Return orders to:
      • McGeorge Toyota Online Parts
      • attn parts dept
      • 9319 West Broad Street
      • Richmond Va 23294

    Core Returns

     Cores must be returned in the factory Toyota core box for credit. Damaged, Broken, dis-assembled cores are not acceptable for credit. 

    Cancellation Policy

    • An order or a portion of an order above the $10.00 threshold may be cancelled up until the time it is shipped and no longer in our possession.  Items below $10.00 each are non refundable once a order is placed.